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Contact E Zpass Customer Service

How to Reach a Person at E Zpass

Verified Contact Information

Toll-Free Number:

  • 1-888-288-6865
    New Jersey
Call Now
Send Message

Customer Service:

  • 1-302-678-7000
    Delaware
  • 1-888-682-7277
    Maine
  • 1-888-321-6824
    Maryland
  • 1-877-643-9727
    New Hampshire
  • 1-973-368-1425
    New Jersey
  • 1-800-333-8655
    New York
  • 1-877-762-7824
    Virginia

General Info:

  • 1-888-397-2773

Customer Service:

ezpassde@transcore.com
Delaware
customerservice@ezpassva.com
Virginia
servicioalcliente@ezpassva.com
Virginia (spanish)

E Zpass Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular E Zpass Phone Number
1 (888) 288-6865
Average Hold Time
00:56:53
Average Calls duration
4 minutes
Most Popular E Zpass Email Address
ezpassde@transcore.com
E Zpass Live Agent Availability
3% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
View full overview

How to Contact E Zpass?

Most Popular Number:

(888) 288-6865
New Jersey
Total calls: 1 201 Issues resolved: 38 Last call: Jul 8, 2026

E-ZPass offers a convenient way for drivers to pay tolls electronically on participating roads and bridges. You can reach E-ZPass customer service at (888) 397-2773 for general inquiries and assistance with the automated telephone system. TTY callers can use the same number to contact the Virginia Relay Center. The automated telephone system is available 24/7, while the E Zpass customer service representatives are available Monday through Friday from 7 AM to 7 PM EDT. They are ready to assist you with any questions or issues you may have regarding your E-ZPass account or toll roads.

E-ZPass office address is 22 W Loockerman St #24, Dover, Delaware 19904-7324, United States. You can visit this office during its open hours for various purposes that are related to E-ZPass service or account.

Although you can get all the assistance via their contact number and email address, you can stop by the office address if you would to receive help in person. No matter what assistance you need, E-ZPass customer service team is ready to find the most effective and convenient solution for your problem. From clearing your doubt to guiding you about E-ZPass services, the E-ZPass staff is well-trained to help you.

You can reach out to E-ZPass customer service any time of the day as they are available 24 hours a day and 7 days a week. To do so, you just have to dial their toll-free number. Another way to reach out to them is to send them an email at customerservice@ezpassva.com or servicioalcliente@ezpassva.com.

While calling them gets you an instant response, with an email you will have to wait for 24 to 48 hours to get a response. But both the options are equally helpful no matter what inquiries you have. The E-ZPass customer support is always available to help you clear your doubts, help you with your issues and make customer support experience effortless.

PissedConsumer Club

Contact Information

E Zpass Website:

E Zpass Help Center:

Corporate Office Address:

E-ZPass Interagency Group
22 W Loockerman St # 24
Dover, Delaware 19904-7324
United States

Summary of E Zpass Customer Service Calls

1.9K TOTAL
CALLS
03:28 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call E Zpass?

Payments and Charges Question:

  • “Payment”
  • “Validate toll charges on 95 in ***”
  • “Pay bill”

Request for Information Question:

  • “Update my credit card I have a new card”
  • “Update credit card number for billowing”
  • “Question about bill”

Account Question:

  • “Need account number manage payment access and check balance”
  • “Forgot pin number”
  • “Suspicious”

Product/ Service Question:

  • “I have made a order a few days ago I haven't received any response yet.”
  • “Set up auto draw on my account”
  • “Not sure ez pass tag is working-got violations”

Cards Question:

  • “New card number”
  • “To up-date my credit card all went well thank you!!!”
  • “Credit card refund”

Activation/ Cancellation Question:

  • “Activate one new easy pass with my new car”
  • “Cancelar mi ezpass”
  • “Re-Activate EZ Pass”

Return/ Replace Question:

  • “Change payment info”
  • “Change payment account”
  • “I’m changing cars”

Staff Question:

  • “Need customer service”
  • “Customer service”
  • “I was told to call customer service.”

Shipping and Delivery Question:

  • “Never received toll mail bill”
  • “I have not received it”
  • “Necesito saber cómo puedo obtener la tarjeta de ez pass”

Refund Question:

  • “Refund”
  • “Refund and paying some tolls”
  • “I need my money back”

Employment Question:

  • “Make arrangements to pay off tickets”
  • “Stub replacement”

Other Question:

  • “Toll pass nonn pay”
  • “New car”
  • “Need an ezpass”

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